Support
We're a small studio and we answer every email ourselves.
App support
Write to us for help with an app, your license, a refund or anything else.
support@tintolabs.comBusiness enquiries
Questions about automations, WhatsApp assistants, websites or custom tools.
Questions
How does the free trial work?
Download the app and open it: the 14-day trial starts automatically with every feature unlocked. No card, account or email is needed. Each app has its own trial.
What happens when the trial ends?
The app asks for a license key. Buy the app (or the bundle), paste the key from your order email into the app, and you're done.
On how many Macs can I use my license?
On up to three Macs that you own or use. To move a license to another Mac, deactivate it from the app's settings on the old one first.
My license is active on a Mac I no longer have.
If it was lost, stolen or stopped working without being deactivated, write to us from the app (the “Having trouble?” link fills in the details) or by email, and we'll free that Mac so you can use your license on a new one.
I lost my license key.
Your order confirmation email contains it. You can also find all your orders and keys at app.lemonsqueezy.com/my-orders with the email you used to buy. Or write to us and we'll help.
Are updates free?
Yes: every update of the major version you bought (for example, all 1.x releases) is included. The apps can check for updates automatically; you decide when to install.
Can I get a refund?
Yes, within 14 days of purchase, for any reason. See the Refund Policy.
Which version of macOS do I need?
Tempo and MiniTray need macOS 14 Sonoma or later, Arcadoro needs macOS 15 Sequoia or later, and Pulso needs macOS 26 Tahoe or later. All run on Apple Silicon and Intel Macs.
What data do the apps collect?
Very little, and never your content. Read the Privacy Policy for the details.